
UPCOMING RETREATS
Commando Conversations:
Building Your Conflict Competence
RESCHEDULED for June 7-10, 2012
How often do you face conflict at work? If you dread it, you’re not alone! Bolster your confidence and learn how to deal gracefully with conflict and difficult conversations by attending this four-day intensive, interactive program. You will develop specific skills that allow you to productively manage conflict—one of the most critical leadership skills. You’ll take a comprehensive conflict-competence assessment, build new skills, and walk away with a personalized development plan.
More about the Commando Conversations Retreat
- When someone pushes your buttons, would you like to be able to cool down, slow down, and listen rather than fight or run away?
- Are you baffled about how to put your leadership and emotional intelligence skills to work when a situation looks like it may escalate or get out of control?
- Do you want to build a team that sees conflict as healthy communication and not something to be dreaded?
Join us for our Commando Conversations: Building Your Conflict Competence retreat in downtown Chicago, Illinois June 7-10, 2012. We invite you to be a part of this special four-day experience, where you’ll explore your ability to deal with conflict in a safe and educational environment.
The curriculum is jam-packed with opportunities to build skills, such as self-awareness, expert observation of others’ behavior, and coaching. The class is highly interactive, including small-group exercises, time for reflection, and workshop-type skill building. And the social time is equally as stimulating, with a cocktail reception and three optional dinners. After attending this program, you will have increased your value to the practice as a leader and improved your connections to team members who look to you for direction. Test your Conflict Resilience with these free resources.
Highlights of what you’ll learn include:
- Why dealing with conflict productively makes good business sense
- How to create productive outcomes of conflict while reducing the likelihood of escalation or harm
- How conflict competence can transform you into a sensational leader
- Techniques for building skills in self-awareness, observing others’ behavior to prevent escalation of conflict, and creating a culture of conflict competence in your entire team
Your take-homes include:
- New skills that transform you into expert in managing conflict productively
- A customized report detailing your strengths and weaknesses when dealing with conflict and how you compare to others nationwide
- A personal development plan that will help you continue to build your conflict competence
Shawn uses his combined professional experience in business management and psychotherapy to help you take an honest look at your ability to handle conflict and uncover blind spots in your emotional-intelligence skills. You will share your greatest challenges and uncover the barriers that keep you from performing your best as a leader in difficult situations. You’ll build the foundation of a plan to continue to develop your emotional intelligence skills.
If we haven’t convinced you yet, here are just a few outcomes from this retreat:
- Personally, you’ll feel ready for any situation. At work and at home, the people around you will be amazed by your confidence, ease, and grace in handling difficult situations.
- You can teach your team to use conflict as a tool to foster creativity and innovation. You’ll be tossing around new ideas rather than doing the same ol’, same ol’.
- You’ll create a safe environment and common language to help your team members grow and learn how to be masters of conflict themselves.
- You will avoid the stress of closed communication, not sharing information, and quick decisions that lead to problems later on. Less stress means more fun!
The venue, Catalyst Ranch, is right in the middle of downtown Chicago, just a five-minute cab ride to some of Michigan Avenue’s best shopping and dining. This unique retreat is unlike any other continuing education event and is well suited for those in leadership positions, managers, and practice owners.
If you’re frustrated with your ability to handle conflict at work, rest easy knowing that you’ll leave with the skills you need to make it look easy. We design the curriculum specifically to meet registered participants’ needs.
We applaud your commitment to change! If you have questions, please feel free to call us at 888-759-7191.
Details about the Program
Dates: June 7-10, 2012
Registration Fee:
$1095 per individual if registered January 1, 2012 or later
Includes 19 hours of CE, one cocktail reception, daily coffee breaks and snacks
Hotel, meals, and travel expenses not included
Location:
Catalyst Ranch, 656 W. Randolph St., #3W, Chicago, Illinois, 60661 – Visit their website to learn more about this great venue! Included are nearby hotels and recommendations for restaurants and night life! Past participants have enjoyed staying at the Hotel Allegro. Chicago O’Hare is the most convenient airport and most participants have relied on public transportation (train or taxi) to get around the city – it is safe, cheap and convenient!
Curriculum:
19 RACE-accredited hours
Agenda:
Thursday, June 7 – 4:30 pm to 7:30 pm
- Personal introductions: getting to know you and why you are here
- Take a look at our greatest conflict challenges
- Cocktail reception (snacks and drinks provided)
Friday, June 8 – 8:30 am to 5:00 pm
- Coffee break provided
- Explore the business case for emotional intelligence and conflict competence
- Understand and define the basics dynamics and structure of conflict
- Understand strategies to more effectively engage in conflict
- Practice giving and receiving feedback
- Optional group dinner
Saturday, June 9 – 8:30 am to 5:00 pm
- Coffee break provided
- Identify your personal triggers & hot buttons
- Exploring and developing your personal barriers to conflict competence
- Practice de-escalating highly emotional situations
- Optional group dinner
Sunday, June 10 – 8:30 am to 12:00 pm
- Coffee break provided
- Using conflict competence to overcome your leadership challenges
- Personal development plan
How this Course Fits in the Series
This is the perfect course to start the McVey Leadership Series with, or a natural add-on to the Becoming More Emotionally Intelligent course. We recommend attending both the Commando Conversations and Becoming More Emotionally Intelligent courses before completing Building Emotionally Intelligent Teams.
Becoming More Emotionally Intelligent
RESCHEDULED for Sept. 13-16, 2012
This program is designed to help you understand how you best contribute to your practice using Emotional Intelligence as the language to assess your leadership strengths and challenges. Lead with greater impact – apply emotional intelligence to manage and drive peak performance in your direct reports and team. Recent studies indicate that emotional intelligence is a powerful key to effective leadership. This valuable program delivers the in-depth knowledge and practical emotional intelligence skills you need to ensure that you are a strong, emotionally intelligent leader. These skills allow you to transform your primary challenges at work.
REGISTER NOW to SAVE $100
Building Emotionally Intelligent Teams
Postponed until 2013
This in the next level program to build on the skills you developed in this program. We’ll revisit your personal Emotional Intelligence skills with a 360 degree assessment completed by your staff and colleagues to see improvements you’ve made since this program, along with further opportunities for improvement. We’ll also spend the duration of the program learning specific strategies and exercises to facilitate a culture of emotional intelligence. You’ll walk away with an arsenal full of tools and a specific curriculum to launch emotional intelligence development for your hospital.


