Team Conflict Assessment

Instructions: Print this page, then write a number next to each statement that indicates how much you agree or disagree with each statement using the scale below. This quick assessment gives you an idea how adept your team is at handling conflict. Awareness is a great starting point for transformation.
1 – Strongly Agree
2 – Somewhat Agree
3 – Somewhat Disagree
4 – Strongly Disagree

General Conflict

1. When conflict occurs, it is not acknowledged.
2. The team avoids all types of conflict.
3. Everyone gets along with everyone else.
4. Most or all of the team members do not get along with a particular team member.
5. The team understands the purpose of the group.
6. The team is able to recognize conflict when it occurs.
7. Team members do not communicate well with each other.
8. The team is ineffective at handling conflict.
9. The team gets along with other teams.
10. The team does not understand the goal(s) of the group.
11. The team is effective at managing conflict.
12. The team has difficulty getting along with other teams.
13. The team communicates well each other.
14. The team does not avoid conflict.

Affective Conflict (deals with interpersonal disagreements)

1. Personal attacks do not occur among team members.
2. Members are openly or covertly embarrassed, ridiculed, insulted, or are put down.
3. Team members respect each other.
4. Team members blame others on the team.
5. Team members attack the character of other team members.
6. Team members do not engage in coercing other team members.
7. Personality conflicts occur among two or more team members.
8. Team members do not feel comfortable expressing themselves.
9. Team members pressure other team members.
10. Team members do not engage in blaming others.
11. Team members are comfortable sharing their ideas or opinions openly.

Task Conflict (deals with disagreements about task or process)

1. Disagreements focus on the issue.
2. Understanding differing views is not encouraged.
3. Team members see conflict as discouraging and unproductive.
4. Team members listen to other team members.
5. Team discussions get side tracked or go off in all different directions.
6. Team members engage in destructive arguments.
7. Conflict is viewed positively.
8. Team members do not listen to one another.
9. Understanding team members’ opinions is encouraged.
10. A healthy debate occurs.