Upcoming Dates

The next Pathway Planning workshop is scheduled for October 14-16, 2016 in Scottsdale, Arizona. The event is open for registration for your entire team! (You must be a Veterinary Growth Partners member, but I’ll sponsor you first year of membership. Visit this page for more information.

If you’d like to schedule Shawn to deliver this workshop to your team, please contact Cindy Oliphant via email or by phone at 888-759-7191.

To be informed of future events, sign up for our newsletter by clicking the “Sign Up Now” button the right, or text MMS to 22828.


This workshop, offered in one-day and two-day formats, will revolutionize your veterinary practice operating system and leave you feeling exhilarated about your practice’s future! The curriculum is full of opportunities to build planning, marketing, and hiring skills.

We leader step-by-step through a tool we call the Pathway Planner, which is a system for diagnosing and assessing your hospital’s business health. A finished Pathway Plan is analogous to a treatment plan for your hospital. As in human medicine, treatment plans are only useful if they are followed.

Most hospitals are great at diagnosing their problems but lousy at ongoing assessment and following a plan to fix what ails them. Pathway Planning addresses this shortcoming. It makes your mission, vision, and values an interactive part of everyday planning and action.


What past attendees said about this workshop:

“Clear presentation and logical implementation strategy. Pathway Planning is a game changer.”  –Christopher Lindquist

“What I liked best was the realistic understanding of the common potholes and steps to realistically address and resolve them.”  –Tina Stephanz

“I appreciated being given a tool to make management of the hospital about the hospital, not me.”  –Mindy Loendell

What You’ll Learn

By the end of the weekend, you will have a whole new set of tools at your disposal—and the skills to use them—so that you can plan and achieve your goals for years to come. In a supportive and reflective environment, you will overcome issues that derail success.

You’ll learn to:

  • Rely on the knowledge that you have power and vision as a leader
  • Recreate your strategic plan and make it a concise, actionable document
  • Develop and maintain a 90-day accountability cycle
  • Build and strengthen your marketing skills
  • Run meetings the right way
  • Hire the right people for the right job and let go of those who don’t fit
  • Systematically identify and repair problems
  • Track only your most important metrics
  • Become an excellent problem solver
  • Use your data to develop short-, medium-, and long-term solutions

You’ll meet and interact with others who are all in the same boat—people who will have ideas you hadn’t thought of before. You’ll take part in planning and skill-building activities that allow you to reflect on your own and in a group. Once your time with us is over, you will have what you need to set your future goals and transform your culture into one of accountability and enthusiastic support of those goals.

Time is built in at key moments for socializing and reflection, with a cocktail reception and group meals that allow for further connection and conversation. After attending this program, you’ll come away with several practical, useful tools, including a scorecard you can customize for your practice.

Without a clear idea of where you want to go or how to get there, it’s impossible to move forward. Shawn’s aim is to make sure you have the knowledge, skills and confidence to shape your organization’s future. Shawn uses his combined professional experience in business management and psychotherapy to help you take an honest look at your practice and uncover blind spots in your leadership and business-management skills. Read more about Shawn here.

More Details

On the first evening, you’ll start with introductions and an opportunity to socialize with other participants over cocktails and hors d’oeuvres.

On the second day, you will get an introduction to the different elements of the Pathway Planner and how each piece works together. The rest of the day will be devoted to examining your organization’s goals and needs. You’ll focus on key elements for effective planning months and years into the future: vision, values, data, people, marketing, and measurable goals.

On the third day, you will learn to identify your organization’s major issues. You will learn the processes you can use to systematically address and solve them. You will discover the secrets to running effective meetings. Lastly, you’ll take all the information and skills you’ve learned in the previous sessions and build working plans and solutions that you can implement. Being able to give life to your plans is just as important as making them, and this will give you insight into how to do just that.

The timing looks like this:

  • Day 1: 4:30 PM to 7:30 PM
  • Day 2: 8:00 AM to 5:00 PM
  • Day 3: 8:00 AM to 1:00 PM

Registration includes:

  • Printed workbook and activity sheets
  • 14 hours of interactive instruction
  • Reception with cocktails and hors d’oeuvres

McVey Management Solutions RACE provider number: 379
Maximum CE hours an individual can obtain: 14

This program was reviewed and approved by AAVSB RACE Standards as approved by the Board of Directors for 14 hours of continuing education. Participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education. Please contact the AAVSB RACE program if you have any comments/concerns regarding this program’s validity or relevancy to the veterinary profession. Participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education.

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